This Privacy Policy applies to the website paulhinderdds.com, operated by 228 3RD AVE LLC (d/b/a Paul Hinder DDS), located at 228 3rd Avenue North Ste 200, Jacksonville Beach, FL 32250.
1. Information We Collect
We may collect personal information that you voluntarily provide when you use our website, including when you submit a contact or appointment request form. The types of information we may collect include:
- Your name
- Email address
- Phone number
- The content of messages you send us
- The service or topic you are inquiring about
We may also collect non-personally identifiable information automatically when you visit our website, such as your browser type, device type, pages visited, and general geographic location. This information is collected through standard web analytics tools and is used in aggregate form only.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and messages
- Schedule and confirm appointments
- Provide information about our dental services
- Improve the content and functionality of our website
- Comply with applicable legal obligations
We do not use your information for automated decision-making or profiling.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device by your web browser.
The types of cookies we may use include:
- Essential cookies: Required for the website to function properly, such as maintaining your session state.
- Analytics cookies: Help us understand how visitors use our website so we can improve it. These cookies collect information in an anonymous, aggregate form.
- Preference cookies: Remember your settings and preferences for future visits.
You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly if cookies are disabled.
4. Third-Party Services
We use third-party services to help operate our website and business. These services may collect and process data in accordance with their own privacy policies. The third-party services we use include:
- Web hosting and form processing: Our website is hosted on a platform that processes form submissions and provides analytics.
- Google Maps: We embed Google Maps on our Contact page to help visitors find our office. Google may collect data in accordance with its privacy policy.
- QuickBooks API: We may integrate with Intuit QuickBooks for business accounting and payment processing purposes. When you interact with QuickBooks through our website, Intuit may collect and process data in accordance with the Intuit Privacy Statement.
We do not control the data practices of these third-party services. We encourage you to review their privacy policies for more information.
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business, subject to confidentiality agreements
- With Intuit QuickBooks for accounting, invoicing, and payment processing purposes, as necessary for our business operations
- When required by law, court order, or governmental authority
- To protect the rights, property, or safety of our practice, our patients, or others
6. Data Retention
We retain personal information submitted through our website forms for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. If you would like to request deletion of your information, please see our Data Deletion Request page.
7. Data Security
We take reasonable technical and organizational measures to protect the personal information you submit through our website. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.
Our website is served over HTTPS, which encrypts data transmitted between your browser and our server.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at support@paulhinderdds.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
- Email: support@paulhinderdds.com
- Phone: 904-671-7037
- Mail: 228 3RD AVE LLC, 228 3rd Avenue North Ste 200, Jacksonville Beach, FL 32250