We are here to help. Below you will find the best ways to reach us and what to expect when you do.
How to Reach Us
If you have questions about our services, your appointment, billing, or anything else related to our practice, please use one of the following contact methods:
Phone
The fastest way to reach us is by phone. Our team is available during office hours to assist you.
- Phone: 904-671-7037
For general inquiries, you may email us at:
- General: smile@paulhinderdds.com
- Support / Privacy: support@paulhinderdds.com
In Person or by Mail
- 228 3RD AVE LLC (d/b/a Paul Hinder DDS)
- 228 3rd Avenue North Ste 200
- Jacksonville Beach, FL 32250
Office Hours
- Monday – Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 2:00 PM
- Saturday – Sunday: Closed
Expected Response Times
We make every effort to respond to all inquiries promptly:
- Phone calls: Answered during office hours. If you reach voicemail, we will return your call within one business day.
- Email inquiries: We aim to respond within one to two business days.
- Website contact form submissions: We will respond within one business day.
Dental Emergencies
If you are experiencing a dental emergency during office hours, please call us immediately at 904-671-7037. We will do our best to see you as quickly as possible.
For life-threatening emergencies, please call 911 or go to your nearest emergency room. Do not wait for a callback.
Tips for Getting Help Quickly
- When calling, please have your name, date of birth, and a brief description of your concern ready.
- When emailing, include your name, phone number, and the best time to reach you.
- For appointment requests, let us know your preferred days and times.
- Please do not include sensitive health information in emails or website forms. For confidential matters, call us directly.